If you have a particular need to be met whether it is a specific deadline or a surprise gift, we personally know each and every customer’s situation and will go out of our way to make your experience run smoothly. At The Pinball Company, you will never get lost in the shuffle. We know that buying high dollar machines online can be somewhat intimidating, but we will do whatever it takes to make your experience a great one. Don’t believe us? Just give us a call and see for yourself!

Another reason our customers keep coming back is the quality of product that we offer. We pass up a lot of machines that simply do not meet our standards in terms of quality. On pinball machines, we look for titles that have little to no playfield wear and clean, unfaded cabinets. All used pinball machines go through our extensive refurbishing process. On arcades, we look for machines with clear, crisp monitors and clean cabinets. We know that most of our customers are putting these machines in their homes, and we don’t ship anything out that we wouldn’t put in our own home. And you can rest easy knowing that if you ever do need technical assistance, we are only a phone call away. Many issues can be fixed over the phone, and if you ever do need a technician to come to your home, we have a vast network of technicians all over the country that do in-home service calls. We can get you in touch with most of them within 24 hours!